New resources available at McElroy’s Public Help Portal

If you haven’t checked our Public Help Portal since it was first announced earlier this year, be sure to take another look. Brand new resources have been added to the Help Portal library – and even more are on the way.

Screenshot of a McElroy webpage showing the TracStar 412i fusion machine, with links to the product page and operator manual, plus two video thumbnails titled “New Features Walkthrough” and “Starting the Machine.”.

The Public Help Portal provides videos to help users familiarize themselves with McElroy fusion machines, educational resources, and more in one common location. This portal unifies all of McElroy’s condensed training into one place, making it easier for both channel partners and end users to find the content they need.

Once you’ve chosen the machine you are using, you will be taken to a page that links you to the machine’s product page, operator manual, and videos that answer frequently asked questions about the machine itself. If you’re not sure which machine you’re using, we’ve included an easy-to-use guide to help you find the information you need.

Black and white industrial label with McElroy logo, company address, spaces for machine name, model number, and serial number, CE 2018 mark, website URL, and phone number. Four bolts in corners.

Videos will be added frequently, so be sure to check back often for continued support!