Find the info you need on our Public Help Portal

Have you checked our Public Help Portal lately?

McElroy’s Public Help Portal offers short videos to help users familiarize themselves with McElroy fusion machines, educational resources, and more in one common location. This site unifies all of McElroy’s condensed training into one place, making it easier to find the information you need.

Videos are added frequently, so check back often for continued support!

Screenshot of a McElroy webpage showing the TracStar 412i fusion machine, with links to the product page and operator manual, plus two video thumbnails titled “New Features Walkthrough” and “Starting the Machine.”.

HOW TO USE THE PUBLIC HELP PORTAL

It’s quick and easy to access the materials you’re looking for.

Once you’ve chosen the machine you are using, you will be taken to a page that links you to the machine’s product page, operator manual, and videos that answer frequently asked questions about the machine itself.

If you’re not sure which machine you’re using, we’ve included an easy-to-use guide to help you find the information you need.

Black and white industrial label with McElroy logo, company address, spaces for machine name, model number, and serial number, CE 2018 mark, website URL, and phone number. Four bolts in corners.