McElroy Service Center

Welcome back to the McElroy Service Center! We use this regular publication to announce new maintenance and repair-related information, such as technical bulletins, training opportunities, software updates, repair kits, and tech tips.

Check back regularly for the most up-to-date information to help you provide better service and support to your McElroy equipment. CLICK HERE to view past McElroy Service Center posts.

Software Update

Tracstar® iSeries

January 12, 2024, release Summary

Carriage Control Module (CCM) 1.037

  • Changes were made to adjust the cushion (flow) as the facer/heater approach the guide rod during fusion operation. This change will address any variability in cushion settings that may be present in earlier year models with later software versions.

For a full list of software updates and software downloads, CLICK HERE.

Electrical Power Supply Considerations for EP800AD HPUs

We have recently seen an increase in electrical system failures in EP800AD HPUs. Most of these failures can be attributed to insufficient electrical power supply for proper operation.

Electrical power on job sites can be inconsistent and it is always best to try and have a dedicated power source to prevent problems that can be induced by inadequate voltage. Distance from power supply should also be considered and adjustments should be made to minimize the length of extension cords.

If extension cords are needed, they need to be adequately sized by a qualified electrician to ensure the proper voltage supply is available at the HPU.  Planning for a dedicated power supply and following these simple recommendations can help to prevent equipment malfunctions or failures such as blown fuses and damage to electrical components.

Contact your distributor for assistance with any of your service-related needs. CLICK HERE to find a McElroy distributor near you.