McElroy Service Center – July 2025 Connections

by Larissa Copeland
Posted in Articles & Job Stories, CONNECTIONS, McElroy Service Center
This article was featured in the July 15, 2025 issue of McElroy Connections.
Green banner featuring the McElroy logo above the bold white text Service Center on a patterned green background.

Welcome back to the McElroy Service Center! We use this regular publication to announce new maintenance and repair-related information, such as technical bulletins, training opportunities, software updates, repair kits, and tech tips.

Check back regularly for the most up-to-date information that will help you provide better service and support for your McElroy equipment.

New Technical Bulletins

Tech Bulletin 208

This new service bulletin was released to advise TracStar® 412i and TracStar® 618i owners of an available retrofit kit for machines manufactured prior to mid-March 2025 that adds a baffle to the front engine cowling that directs engine air away from the fusion carriage. This optional kit will change the direction of the air to improve temperature stability. Contact your McElroy distributor for more information.

Tech Bulletin 209

Due to decreased ability to support tablets, and obsolete components, McElroy has announced a trade-in program for the DataLogger® 6.

Now through December, we are running a trade-in program to incentivize owners to upgrade their DataLogger 6 units to DataLogger® 7 tablets. Trade-in incentive is for working or non-working units returned to McElroy and with the purchase of a new Datalogger 7.

Contact your McElroy distributor to get started on your trade-in. If you don’t have a distributor, CLICK HERE to access our online Distributor Locator Tool.

CLICK HERE FOR MORE INFORMATION ABOUT OUR DATALOGGER 6 TRADE-IN PROGRAM

Technical bulletin reminder

Tech Bulletin 204

This bulletin addresses reported challenges in aligning TracStar® 412i and TracStar® 618i heaters concentrically to the pipe outside diameter and potentially affecting proper latching in the down position. This bulletin includes information about the parts necessary to add an eccentric adjustment pin to the heater arm latching mechanism. These parts were implemented into production units Feb 3, 2025. Owners of equipment produced before Feb. 3, 2025 that exhibit heater alignment or latching challenges can add this kit to resolve them.

Software Releases

Current Public Releases

DataLogger Version 567, 1.43
Carriage Control Module (CCM) 1.006
Vehicle Control Module (VCM) 2.011
Operator Display Console v.2.0.7
Wireless Receiver 1.5

Previous Public Releases

DataLogger Version 563, 1.42
Carriage Control Module (CCM) 1.002
Vehicle Control Module (VCM) 2.002
Operator Display Console v.2.0.2
Wireless Receiver 1.4

June 24, 2025 Release Summary

Carriage Control Module (CCM) 1.006

What’s New?

  • Updated the end of travel (EOT) values for collision avoidance and start of fusion checks.

Vehicle Control Module (VCM) v.2.011

What’s New?

  • Transferred the storage of heater offset to the vehicle control module.
  • Added a function required for changing the high speed track limit.
  • Added a maintenance reminder to change the “hydraulic breather” every 1,000 hours of operation.
  • Added a battery fault for low internal voltage when engine is running and if \<=12.5V. The trigger is currently set for 30 seconds.

Operator Display Console v.2.0.7

What’s New?

  • Added navigation on the “Indexer Calibrations” to HEATER END OF TRAVEL and FACER END OF TRAVEL buttons which can only be adjusted if the CCM is connected.
  • Added a maintenance reminder to change the “hydraulic breather” every 1,000 hours of operation.
  • Added option to activate tracks in both “normal” and “crawl” speeds on the paddle switch calibration screen.
  • A new user warning was added to notify a user that access control from the vehicle is unavailable while the DataLogger® 7 tablet is tethered.

Training reminder

McElroy University recently announced new opportunities for mechanics to enhance and validate their skills on McElroy Equipment and earn the title McElroy Trained Mechanic by successfully completing 13 assessments available within three groupings: Maintenance, Repair, and Diagnostics. As such, mechanics can focus their training on those areas that make the most sense for them at any given time and take full advantage of any prior training and experience. For more information, visit mcelroy.com/university or reach out to mcu@mcelroy.com

Contact McElroy technical support for assistance with any of your service-related needs at techsupport@mcelroy.com.

Related Posts